Refund Policy

Refunds / Returns / Exchanges 

Thank you for shopping with Pixels and Peach, a small handmade business. We take pride in creating high-quality products and want you to be completely satisfied with your purchase. Please review our refund policy below.

Custom Items:
Due to the unique nature of custom items, we are unable to accept returns, offer refunds, or provide exchanges for these products. Once an order is placed and the customization process has begun, we cannot make changes or cancel the order. It is important to carefully review all customization details before submitting your order.

Damaged or Defective Items:
In the unlikely event that your item arrives damaged or defective, please contact us as soon as possible, providing detailed information and supporting photographs. We will assess the issue and work with you to find a satisfactory resolution, which may include a replacement or refund.

Changes to the Refund Policy:
We reserve the right to update or modify our refund policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

If you have any questions or concerns regarding our refund policy, please contact us at hello@pixelsandpeach.com. We will be happy to assist you and address any inquiries you may have.

Last updated: Nov. 12, 2023

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